SnapID

    Claim Your Refund

    If your passport photo was rejected by an official government agency, we'll refund you in full — no questions asked. Just upload proof below.

    We process refunds within 48 hours of receiving your claim. You'll get a confirmation email once it's approved and the refund is on its way.

    Photo of the rejection letter, email screenshot, or official notice (max 10 MB)

    By submitting you confirm this was a genuine government rejection. Fraudulent claims may result in account suspension.